How to Get Google Reviews For Your Gym
Here’s a dead simple tip to improve your chatbot and Google results…
As you may have noticed, sometimes members terminate their agreement. And most of the time, they’re not runnin’ out of the joint cursing you off. (At least I hope.)
The next time you have a member terminating because they’re moving or their financial circumstances changed or even because they just want something different…
Ask if they’d be willing to leave you a review.
This may seem like a weird time. But more often than not, they’ve had a good time training with you.
Explain that small businesses live and die by the power of online reviews. Even if your business is no longer a love match (for now), they’ll usually be happy to do it as a parting “thank you.”
The key here is you want to make this SUPER easy for them.
Be sure to send them a direct link via email and/or text to make it as easy as possible. And consider doing at least one gentle follow-up.
NOTE: This works best when you get a verbal commitment during their exit interview. Otherwise you’ll see a meaningfully lower percentage follow through.
NOTE 2: Do an exit interview with terminating members to get feedback. Assure them they are still loved, and tell them you hope you’ll be seeing them soon. 😉
Simple for the win,
Mark
PS: Whenever you’re ready to work with us to build a gym and life you love,
Here are two ways we can help:
1) Join the Unicorn Society
A mentorship program for gym owners that shortcuts the path to more income, impact, and freedom.
Think of it like franchise-level business-in-a-box support, but customized for your business. And without spending hundreds of thousands of dollars up front and paying royalties for life.
To learn more about the US, book a 10-minute intro call HERE.
2) Work with Keeler or Me 1-on-1
Spend a day with Keeler or me over Zoom or in NYC.
We’ll study your entire business from top to bottom: your marketing, finances, team performance, and more. Then we’ll collaborate on a customized plan to take action for the next 3-6 months.
To learn more about working with us 1-on-1, reply with “MENTORSHIP”